| EXPERTISE |
SERVICES PROVIDED
|
| Change Management |
-
develop the overall strategy to design and implement a high commitment/high
performance organization based on broad employee involvement, including
quality management and continuous improvement
-
consult with the Steering Committee and Design Team(s) to coordinate all
activities
|
| Team-Building |
-
delineate the vision and mission; clarify members' roles and expectations;
deal with the group's dynamics and decision-making procedures
-
determine the degree of interdependence required of a self-managing team
with suppliers and internal/external customers and product or service users
|
| Organization
Survey |
-
identify areas for assessment of the organization's culture, management
style and human resource practices
-
plan the implementation of corrective actions required to renew the organization
|
| Executive Coaching |
-
counsel managers and executives on the impact of their personal style and
methods to be more effective
|
| Process Consultation |
-
provide consultation services on strategy, organizational effectiveness,
helpful mechanisms, structures and systems
-
observe and provide input on meeting logistics, decision-making processes,
communication patterns
|
| Training |
-
improve participants' skills in setting qualitative and quantitative objectives,
and in preparing for and conducting appraisal interviews
-
lead sessions focused on interpersonal effectiveness, leadership style,
capacity to inspire others
|
| Human Resource
Planning |
-
develop processes to define skills, knowledge and experience required for
key positions
-
devise development approaches to ensure succession capability and linkage
to the strategic business plan
|
| Interviewing
Skills |
-
increase interviewers' competencies by encouraging employee/candidate self-disclosure
in appraisal and employment interviews
-
train in active listening skills
|
| Career Development |
-
design a workshop featuring the integration of an individual's self-assessment
with the organization's staffing needs
-
assist an individual in identifying personal values, preferences and limitations,
and how to explore career alternatives during a transition or organizational
restructuring
-
empower a person to prepare or upgrade their job search strategies
|